International Flight

 Passengers check their boarding passesGoing through security inspection on 5th level of the Passenger Terminal BuildingGo through Passport ControlWait for boarding at the gate hold room in the Concourse building verifying in your boarding pass


Preparing prior to check-in

For passengers who would like to claim VAT refund, before check-in, you can contact VAT Refund for Tourists on 4th level. (For more details, access  VAT-refund service)

 For passengers who would like to work abroad, you can file a request and submit your documents at the job-seekers’ inspection department. (For more details, access job-seeker’s inspection department).

 For passengers who would like to request a Re-entry Visa, you can access information Click here.


Documents to be presented boarding pass, passport, Departure Card >> Departure Card sample

Passengers can use FREE WiFi Service at the airport with selecting network SSID “@ AirportTrueFreeWiFi” Click here


Step 1 : Passengers check their boarding passes at the check-in counter on 4th level.

The number of the check-in counter can be verified on the Departure Flight Board or the flight status can be checked via online system. click here


check-in counters 



Passengers can check for size restrictions of carry-on baggage at the Inspection counter on 4th level. Please be informed that the size of your baggage should not exceed 56 cm. x 45 cm. x 25 cm. 

Baggage Inspection counter


Tourist Passengers can process VAT refunds by contact the at VAT Refund service counter within the airport locate at 4th floor, gate 10, or can claim the refund via VAT Refund Kiosks located at the airport. Click here


Step 2 : Going through security inspection on 5th level of the Passenger Terminal Building, passengers present their boarding passes and their identity documents (National ID Cards or passports) at the Security Inspection for Domestic Departures.



Inspections in the Passenger Terminal Building


Security inspection steps
  1. Present your traveling documents.
  2. Place your belongings, liquids, electronic devices (e.g. laptops) into a tray to pass through an x-ray scanner.
  3. Walk through a metal detector.
  4. Go through the hand scanner for body check

Access additional security details Click here.


the picture of security inspection steps



Step 3 : Go through Passport Control.

the Passport Control counter


Step 4 : Wait for boarding at the gate hold room in the Concourse building verifying in your boarding pass.


For who looking for hotels and accommodations with special discount, please find them Click here

walkways to gate hold rooms

gate hold rooms

> Inside the Passenger Terminal building, restaurants, duty free stores and various shops are at your service.  

> There is also a smoking room are available outbound international passengers. Click Here


For passengers who need to rent a car, you can check availability with special rate of care hire and make online booking.
Click here.

Passengers or tourists can ask for VAT Refund as well in the international departure hall. Read more




shop and restaurant areas inside the Passenger Terminal building


You can check the Concourse building on your boarding pass.  

boarding pass sample

For more information, please contact Information Counter at Suvarnabhumi Airport with 24 hours availability, both inside and outside the terminal building or call 02-132-1888.   Click here

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